Encryption Standard
Pakistan mein, India mein, Southeast Asia mein — sab jagah 256-bit SSL encryption mandatory hai. Koi regional compromise nahi.
LEGAL REFERENCE
Privacy Policy — l 20 par aap ki jankari surakshit
Hamari platform par aapka personal data, account details aur withdrawal records encryption ke sath rakhe jate hain. Is page par padhiye ke hum aap ki privacy ko kaun...
End-to-end encryptionAccount verification protocolsPayment data isolationThird-party policy transparencyRegional compliance
Hamara privacy stance — supported ilaqon mein
l 20 par aap jo bhi jankari share karte ho — email, phone, banking details, game history — woh encrypted servers par stored hoti hai. Hum in details ko third-party se share nahi karte jab tak local qanoon ijazat na de. Aap ke JazzCash, Easypaisa, SadaPay aur Raast transactions hamari payment gateway par process hote hain; hum sirf transaction ID aur completion
status ko record karte hain, aap ke full banking credentials kabhi store nahi karte. Agar aap supported region mein ho, aap apni privacy settings bhi manage kar sakte ho — account ke settings tab mein jaiye aur data sharing preferences set kariye.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY QUESTIONS
Apni privacy concerns ke liye hum yahan hain
Team online
Email Support
[email protected] par likho — 24 ghante ke andar jawab milay ga. Agar aap apna data delete karna chahte ho ya access report maang sakte ho.
In-App Chat
Hamara support team app ke andar available hai. Settings > Help > Privacy Questions likho aur real-time response pao. Roman Urdu mein bate karte hain.
Data Request Form
l20.app/privacy-request par apna request submit karo. Hum 15 din mein aap ko aap ke stored data ki complete list provide karenge.
SECURITY STANDARDS
Hamara privacy infrastructure — transparent aur consistent
SSL 256-Bit Encryption
Har login, har withdrawal, har game session over encrypted channel hota hai. Bank-level security jo aap expect karte ho woh hamari baseline hai.
Payment Data Compliance
JazzCash, Easypaisa, SadaPay aur Raast ke PCI-DSS standards ko hum follow karte hain. Aap ke banking info hamara system kabhi store nahi rakhta.
Account Verification Audit
Jab aap l 20 par account banate ho, hum identity verify karte hain — proof of mobile, supported region check. Ye fraud rokne ke liye hai.
Session Timeout Protection
Agar aap 30 minit se inactive rho, account automatically logout ho jayega. Shared devices par aap ki security ke liye ye zaroori hai.
Withdrawal Verification
Har withdrawal request par hum aap ka account owner verify karte hain — OTP, device confirmation. Unauthorized payout hamari policy mein allowed nahi hai.
Privacy Log Access
Aap ke account settings mein aap apna complete login history, payment history aur permission log dekh sakte ho — transparency hamari policy ka core hai.
POLICY CONSISTENCY
Hamara privacy policy — har region mein sama approach
Payment Data Isolation
Har region ke local payment method — JazzCash, Easypaisa, SadaPay, Raast — alag encrypted vault mein store hote hain.
User Data Deletion Rights
Agar aap account close karna chahte ho, aap ke personal data 90 din ke andar delete ho jata hai. Game history logs compliance ke liye rakhe jate hain.
Third-Party Sharing Rules
Hamara partner studios — game providers, payment processors — hamari strict data handling agreement follow karte hain.
Withdrawal Record Retention
Aap ke payout history 7 years tak hamari system mein rehti hai — tax aur regulatory purposes ke liye.
Account Access Alerts
Naya login, naya device — aap ko notification milay ga. Suspicious activity par hum apko immediate warn karte hain.
GDPR & Local Compliance
Jahan local qanoon demand karti hai, hum local data protection law follow karte hain — Pakistan regulatory framework ke sath align.
Aap ke account par kaun se safeguards active hain
Two-Factor Authentication (OTP)
Login par mobile OTP, withdrawal par email confirmation. Ek password se aap ka account access possible nahi ho sakta.
Geolocation Tracking
Aap ka IP address aur device location hamari system track karta hai. Agar kisi aur location se unusual access ho, alert milta hai.
Deposit & Withdrawal Logs
Har JazzCash, Easypaisa, SadaPay ya Raast transaction aap ke account statement mein timestamp aur reference number ke sath recorded hota hai.
Self-Imposed Access Controls
Aap apne session timeout set kar sakte ho, daily limits define kar sakte ho, ya login timing restrict kar sakte ho — tamam controls app settings mein.
Breach Notification Protocol
Agar koi security incident happen kare, hum aapko 24 ghante mein inform karenge — email aur in-app notification ke through.
Data Export on Demand
Account settings > Privacy > Download Your Data likho — aapko JSON format mein hamari paas stored aap ki sari info mil jayegi.
Asaan jawab — hamara privacy policy ke bare mein
Bilkul nahi. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, aap sirf payment gateway par redirect hote ho — aap ka password hamara system kabhi nahi dekhta. Hum sirf transaction confirmation receive karte hain.
Tamam game rounds, bets aur winnings aap ke account lifetime ke liye available hote hain — lekin sirf aap dekh sakte ho. Tax reporting ya dispute resolution ke liye detailed logs hamari backend mein 7 saal tak rakhe jate hain.
Hum aap ke email, phone ya identity details marketing ke liye kisi aur company ko nahi dete. Agar aap supported region mein ho aur local qanoon demand karti ho, tabhi hum authority ko share karte hain — aur hum aapko inform karenge.
Foran apni support team ko contact karo — [email protected] par mail karo ya in-app chat use karo. Hum aap ka account freeze karenge, transaction history verify karenge, aur unauthorized transactions ko reverse karne ki koshish karenge.
Account closure ke baad aap ka personal data — email, phone, identity proof — 90 din ke andar delete ho jayega. Game history aur withdrawal records compliance ke liye secure vault mein 7 saal tak rakhe jayenge, par kisi dusre ke sath share nahi honge.
Haan, sirf account functionality aur fraud prevention ke liye. Game preferences ko save karne, login sessions ko manage karne, aur suspicious activity detect karne ke liye. Advertising cookies hamara policy mein banned hain — aap ke browsing history hamari platform ke bahar track nahi hoti.
Desktop, mobile app dono par — Settings > Account Privacy > Data & Security mein jaiye. Two-factor auth on/off karo, session timeout set karo, withdrawal alerts customize karo. Changes foran hote hain.